Updated January 28, 2012
We make our products on an as-ordered basis. We do not carry any products in stock. It takes a while to get through our order list and to make your pedal. Currently our wait times are about 2 months; this is subject to change due to many factors including those outside of our control. We try but are not always successful at keeping our dealers stocked.
We use US Postal Service Priority Mail with Signature Required for domestic shipping, and we will calculate the cost when we send your final invoice.
We use US Postal Service Priority International for shipping outside of the US, when we can. Some countries will need Express Mail instead of Priority. We will calculate the cost of shipping and add it to your final invoice.
Please be aware of YOUR COUNTRY'S customs and tax policies and don't blame me if/when your order is subject to import taxes or fees or whatever, based on the actual price you paid. Don't expect us to under-value your commercial invoice for customs.
I warrantee all my products to be free of defects, and will fix or replace as needed, up to 3 years from the original ship date, whether or not you are the original purchaser. I will pay the shipping cost for any defect that is not caused by the user, provided you purchased the product from me or an authorized dealer—otherwise you can pay the shipping to send it to me to have it repaired or replaced.
If I can not supply you with the product that I have promised to deliver, you are welcome to a full refund if you return it in the same condition as you received it, within 3 weeks of receiving it.
My warranty cannot extend to the following scenarios...
I really need the cash
it's not what I was looking for
If the pedal truly does not meet with your expectations, then of course I will give you a refund. Rarely does this occur, and I would never want you to keep something that doesn't meet my exacting standards. If you don't like it, there may be something wrong with it; and I'd prefer to fix it rather than have you unload it on somebody else who may also end up dissatisfied. If we determine that it does function and sound as it should, though; you may possibly get a better deal by selling it on the open market rather than getting a refund of the original purchase price.
If you are unhappy for any reason with your transaction, please make some honest effort to before filing a payment dispute. If we are late with your order, we will give you a discount to help make up for it. If we left a question unanswered, please remind us.
We strongly discourage custom orders of any kind. We have to standardize our product configuration in order to grow.
Skreddy Pedals is not responsible for any personal injury or damage to any equipment or other property arising out of the use of our products.
Any amplifier can pose an electrocution hazard if not properly grounded; the "hot" power can electrify the "ground" wire and shock you through your guitar strings if you touch a grounded microphone, for example. Have a qualified electrician check the polarity of any mains power supply you use and ensure that the hot and neutral are not reversed and that the ground wiring is functional.
We do not include batteries, and we do not sell or supply power supplies. Please buy one of any number of appropriate power supplies from the many manufacturers that service that market. E.g.; Dunlop, Boss, Ibanez, Morley, T-Rex, Voodoo Lab, Godlyke, BBE, Gator, Rocktron, Volz, etc. (all trademarks are the property of their respective owners)
Please ensure that any power supply you use to power your effects are the proper polarity and voltage. Skreddy Pedals use negative-ground polarity and accept the industry-standard 9v DC power supplies, which have a 5.5mm barrel (positive) and 2.1mm center (negative) coax plug. If you share a single power supply among multiple effects, you are responsible to make sure they are of the same negative-ground polarity (otherwise you risk damaging the effects and/or your power supply). You can use up to 18v DC to power your Skreddy Pedals (unless the particular product's manual says otherwise) without damaging them, but they generally sound just fine at 9v.